DME Delivery Software
that proves every drop
If you deliver CPAPs, oxygen, beds, and mobility equipment to patients' homes, you don't need a $500-a-month logistics platform. Raute optimizes your techs' routes, tracks them live, and captures the signed, photo, GPS-stamped proof of delivery your billing team needs — starting at $24.99 a month.
No credit card required. Works alongside Brightree and your billing system.
DME delivery has rules that generic routing tools ignore
You're not just moving boxes — you're delivering equipment a patient's health depends on, and a delivery you can't prove is a delivery you don't get paid for. Here's what usually breaks.
Worklists trapped in your billing system
The day’s deliveries live in Brightree or a printed worklist. Someone retypes every patient address into Google Maps before a single tech leaves the building.
No proof = no reimbursement
Payers want proof a delivery happened — signature, date, the item delivered. A missing or sloppy POD is a denied claim or a clawback months later.
Setups, pickups, and swaps on one truck
A morning oxygen setup, an afternoon bed pickup, a CPAP swap across town. Each needs different instructions, and hand-built routes send techs zig-zagging.
"Is the tech still coming?" calls
Home-bound patients and intake coordinators call the office for ETAs all day. Without live tracking, dispatch is guessing where each tech actually is.
How Raute fits the DME workflow
Built for the way medical equipment suppliers actually run a delivery day — worklists from a billing system, patient-home setups, and proof every payer can audit.
Paste your worklist — AI builds the route
Export the day’s deliveries from Brightree, Bonafide, TIMS, or any system, then paste or upload. Raute reads patient names, addresses, and equipment notes into clean, structured stops.
- No integration to build — paste a list, PDF, or spreadsheet
- Auto-cleans apartment, suite, and unit numbers
- Equipment and setup notes ride along to the tech
Optimized routes for setups, pickups & swaps
Build the shortest route for every tech in seconds, with time windows for patients who can only be home in the morning, and re-optimize when an urgent oxygen setup comes in.
- Mix setups, pickups, and swaps on one route
- Time-window aware for patient availability
- Re-optimize live when an STAT delivery lands
Proof of delivery your billing team can audit
Every stop captures the documentation a proof-of-delivery requirement asks for — without slowing the tech down or adding paperwork back at the office.
- Patient / caregiver signature + photo of the equipment
- Date, time, and GPS location stamped automatically
- Pulled up against the order in one click for any audit
Live tech tracking — answer ETAs instantly
See every delivery tech on one map. When intake or a patient calls, dispatch knows exactly where the tech is and when they’ll arrive.
- Real-time GPS for the dispatch view
- Optional tracking link for the patient or referral
- Status on assigned, en route, delivered, and picked up
Built for suppliers, not enterprise logistics
Sign up, add techs, paste the worklist, dispatch. No implementation project, no per-tech surprise billing, no six-figure platform you only half use.
- Live within an hour of signing up
- Flat plans — not per-driver pricing
- iOS + Android tech app, web dashboard for dispatch
A clean record for every delivery
Stop chasing techs for paper PODs. Every delivery, pickup, and swap is logged with its proof, ready to export for billing, compliance, or a referral source that asks.
- CSV export for billing and reporting
- Search any patient delivery by date or order
- Out-of-range flag when a drop happens off-address
A day in the life: 4-tech DME, 40 stops a day
The kind of operation Raute is built for — and what changes on day one.
Before Raute
- A coordinator spends the first hour copying the Brightree worklist into a spreadsheet and Google Maps.
- Routes are built by guesswork, so techs double back across town between setups and pickups.
- Patients and intake call all morning asking when the tech will arrive.
- Techs bring back paper delivery tickets — two are missing signatures.
- A payer audits a claim from three months ago. Nobody can find the proof of delivery. The claim is clawed back.
With Raute
- The worklist is pasted in and parsed into stops in seconds.
- Optimized routes for all 4 techs built in under a minute.
- Intake checks the live map instead of calling — ETA calls drop to near zero.
- Every setup is closed with a signature, photo, and GPS stamp.
- The audited claim's proof of delivery is pulled up in one click. Claim stands.
The math
A coordinator saving an hour a day is roughly $40 a shift. One clawed-back DME claim can be hundreds of dollars. The first denied claim you save with a clean proof of delivery pays for a year of Raute.
Why DME teams switch to Raute
Most DME and HME owners we talk to are leaving one of three setups: spreadsheets and Google Maps, a per-driver routing tool that got expensive, or an enterprise platform they could never justify.
Coming from spreadsheets, paper tickets, and Google Maps
It works until a claim gets audited or a tech loses a signed ticket. The hidden costs are the coordinator's morning and the claims that get denied for weak proof of delivery. Digitizing the POD alone usually pays for the software.
Coming from per-driver pricing tools
Tools like Route4Me or OptimoRoute charge $40+ per driver per month and don't capture a real, signed proof of delivery. Raute Pro is $59.99 flat for 15 drivers, with POD built in — the savings grow as you add techs.
Coming from an enterprise logistics platform
Enterprise tools start around $500/month and assume a full integration project. Most small-to-mid DME suppliers use a fraction of the platform. Raute keeps the part you need — routing, tracking, and audit-ready POD — at a price a regional supplier can actually run.
Pricing built for DME suppliers
Starter is $24.99/month for up to 5 techs and 500 orders. Pro is $59.99/month for 15 techs. No per-driver fees, no integration invoice, no surprise overages inside your plan limits.
See full pricingDME delivery software FAQ
What is the best delivery software for a DME company?+
For DME and HME companies with 2 to 50 delivery techs, Raute combines route optimization, live tech tracking, AI order parsing, and signed proof of delivery in one app. Plans start at $24.99 per month for up to 5 drivers, which is a fraction of enterprise logistics platforms like Onfleet. It is built for small-to-mid suppliers who need clean routes and audit-ready delivery proof without an IT project.
Does Raute work with Brightree or our existing DME billing system?+
Yes. Raute sits next to your billing and intake system instead of replacing it. Export your daily delivery worklist from Brightree, Bonafide, TIMS, or any system, then paste it in or upload the file. Raute’s AI reads the patient names, addresses, and equipment notes and turns them into optimized stops. There is no API integration to build or maintain.
Does the proof of delivery satisfy a Medicare or payer audit?+
Raute captures the artifacts a proof-of-delivery requirement asks for: the patient or caregiver signature, a photo of the delivered equipment, the date and time, and the GPS location of the drop. Every record is timestamped and stored against the order, so when billing or an auditor needs to confirm a delivery happened, the documentation is one click away instead of a paper hunt.
Can Raute handle setups, pickups, and equipment swaps on the same route?+
Yes. A single route can mix new equipment setups, scheduled pickups, and swaps. Each stop carries its own type, equipment notes, and time window, so a tech doing a morning CPAP setup and an afternoon wheelchair pickup sees the right instructions for each stop on their phone.
How long does it take to get a DME team set up on Raute?+
Most DME teams are running optimized routes within an hour. You add your techs, paste or upload the day’s worklist, hit optimize, and send the route to each phone. There is no implementation manager and no sales call required to start the 7-day free trial.
Keep reading
Solutions: pharmacy & Rx delivery →
The same proof-of-delivery and routing tuned for prescription delivery.
Proof of delivery: a practical guide →
What to capture, what to keep, and how to use POD to defend a claim.
Proof of delivery: legal requirements →
What signed delivery documentation needs to include and why it matters.
AI order parsing explained →
How a worklist or PDF becomes structured, routable stops in seconds.
The complete route optimization guide →
How modern routing works and why it cuts miles for patient-home delivery.
Raute vs Onfleet →
Side-by-side for suppliers weighing a $25/mo plan against a $500/mo platform.
Raute for DME, state by state
Try Raute free for 7 days
Full access to every feature. No credit card. Works alongside Brightree and your billing system. Most DME teams are running optimized, fully-documented routes the same afternoon they sign up.
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