White-Glove Delivery Software that proves every room-of-choice drop
Furniture and appliance delivery is a two-person, room-of-choice, assemble-and-haul-away job — not a toss-it-on-the-porch drop. Raute routes your crews around real delivery windows, tracks them live so the customer stops calling, and captures the pre-existing-condition photos and signed proof of delivery that kill damage disputes. From $24.99/mo, with a 7-day free trial and no credit card.
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What slows down furniture & appliances
Delivery windows your crews keep blowing
You promised the customer a noon-to-4 window, but a sofa assembly ran long two stops back and now the whole afternoon route is behind. Without time-window-aware routing, dispatch is rebuilding the day by hand and calling customers to apologize.
Damage claims you can't disprove
The customer says the dresser arrived scratched, but your crew swears it was fine. With no timestamped, GPS-stamped photo of the piece at delivery — and no record of pre-existing wall or floor damage — every dispute becomes your word against theirs, and you eat the chargeback.
"Will it fit?" surprises at the door
The crew hauls a sectional up three flights only to find it won't clear the doorway, or the new fridge is two inches too wide for the cabinet gap. Measurements, stairs, and elevator notes live on a paper ticket the office wrote and the driver never reads until they're stuck on the porch.
Room-of-choice, assembly, and haul-away on one stop
A single delivery means carry-in to the upstairs bedroom, unbox and assemble the bed frame, then haul the old mattress back to the truck. Each piece of that job needs its own instructions, and hand-built routes don't account for how long a full white-glove install actually takes.
How Raute fits furniture & appliances
Paste your delivery manifest — AI builds the route
Export the day's scheduled deliveries from your POS or order system, then paste or upload. Raute reads customer names, addresses, item lists, and delivery instructions into clean, structured stops — no integration to build.
- Drop in a PDF, spreadsheet, or pasted manifest from any POS
- Auto-cleans apartment, unit, and gate-code details
- Item lists and install notes ride along to the crew
Routes that respect real delivery windows
Build the most efficient route for every crew in seconds while honoring the noon-to-4 windows you promised customers. Re-optimize live when an assembly runs long or a stop gets rescheduled, so the rest of the day doesn't collapse.
- Time-window aware for the windows you quoted the customer
- Re-optimize the whole route when one stop runs over
- Accounts for multi-piece, carry-in, and assembly stops
Photo + signed proof that ends damage disputes
Every stop captures the documentation that wins a damage claim — the customer signature, photos of the delivered piece in the room of choice, and the date, time, and GPS location, all stamped automatically.
- Photo of the item placed plus customer signature on the phone
- Pre-existing-condition photos to protect against false claims
- Date, time, and GPS stamped on every delivery record
Live crew tracking — stop fielding "where's my couch?" calls
See every two-person crew on one map. When a customer calls for an ETA, dispatch knows exactly where the crew is, and the customer can watch the truck approach on their own tracking link.
- Real-time GPS for the dispatch board
- Customer tracking link with a live arrival ETA
- Status on assigned, en route, delivered, and haul-away done
Built for delivery fleets, not enterprise logistics
Sign up, add your crews, paste the manifest, dispatch. No six-figure platform, no per-driver surprise billing, and no implementation project before your first route goes out.
- Running optimized routes within an hour of signing up
- Flat plans, not per-driver pricing
- iOS + Android driver app, web dashboard for dispatch
Pricing that fits your operation
Starter is $24.99/month for up to 5 drivers and 500 orders. Pro is $59.99/month for 15 drivers. No per-driver fees, no surprise overages inside your plan limits.
See full pricingFurniture & Appliances FAQ
What is the best delivery software for a furniture or appliance store doing white-glove delivery?+
For furniture stores, appliance dealers, and white-glove fleets running 2 to 50 drivers, Raute combines time-window route optimization, live crew tracking, AI manifest parsing, and signed, photo proof of delivery in one app. Plans start at $24.99 per month for up to 5 drivers — a fraction of enterprise logistics platforms like Onfleet, which start around $500 a month — and you can start a 7-day free trial with no credit card.
How does Raute help me win damage and "it arrived broken" disputes?+
Every delivery captures a customer signature plus photos of the piece in the room of choice, all stamped with the date, time, and GPS location automatically. Your crews can also shoot pre-existing-condition photos of walls, floors, and the item before carry-in. When a customer claims damage weeks later, the timestamped proof is one click away against the order instead of your crew's word against theirs.
Can Raute handle delivery windows, assembly, and haul-away on the same route?+
Yes. Raute optimizes routes around the time windows you quoted customers — like noon to 4 — and a single stop can carry its own notes for room-of-choice placement, assembly, and old-unit haul-away. When an install runs long, you re-optimize the rest of the day in seconds so the whole afternoon route doesn't fall behind.
Do I have to integrate Raute with my POS or order system?+
No. Raute sits next to your existing system instead of replacing it. Export the day's scheduled deliveries from your POS as a PDF, spreadsheet, or pasted list, and Raute's AI reads the names, addresses, item lists, and delivery instructions into optimized stops. There's no API to build or maintain, and most teams are running their first routes within an hour on the 7-day free trial.
Keep reading
All industries →
See every operation Raute is built for.
The complete route optimization guide →
How modern routing cuts miles and fits more stops in a shift.
Proof of delivery: a practical guide →
What to capture at the door and how to use it to close disputes.
Raute vs Onfleet →
A $25/mo plan vs a $500/mo platform, side by side.
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