Field Service Dispatch & Routing Software that keeps every truck on schedule
If you run a crew of HVAC, plumbing, or appliance-repair techs, you don't need a $300-a-seat field service suite to keep trucks on schedule. Raute optimizes each tech's route, tracks them live so dispatch can answer "where's my tech?", and captures a signed, photo, GPS-stamped record of every completed job — from $24.99/mo with a 7-day free trial, no credit card.
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What slows down hvac, plumbing & repair
The dispatch board lives on a whiteboard
Today's calls are written on a whiteboard or scattered across texts to each tech. When a no-AC emergency comes in at 11am, the dispatcher reshuffles the whole day in their head and re-texts three techs. Nobody has a clean, optimized view of who's where.
Techs zig-zag across the service area
A morning call on the north side, an afternoon job back south, then a callback near the first stop. Routes built by gut send trucks doubling back, burning fuel and windshield time, and you fit one fewer billable job into the day than you should.
"Where's my tech?" calls jam the office
Homeowners sit home all morning for a four-hour arrival window, then call to ask if the tech is still coming. Without live tech locations, the office calls the tech, who's under a house and not picking up, and everyone's guessing on the ETA.
No clean proof the work was done
A customer disputes a charge, or a warranty claim needs documentation of what was installed and when. The work order is a crumpled paper in a truck, the before/after photos are buried in a tech's camera roll, and nobody can prove the job was completed and signed off on-site.
How Raute fits hvac, plumbing & repair
Paste the day's calls — AI builds clean stops
Pull the day's service calls out of your scheduling software, a spreadsheet, or a string of emails and texts, then paste or upload. Raute's AI reads the customer names, addresses, and job notes and turns them into structured, routable stops — no integration project to build.
- Paste a list, spreadsheet, or PDF of calls and it parses in seconds
- Cleans up apartment, unit, gate, and lockbox details automatically
- Job notes — 'no AC, second floor, dog on site' — ride along to the tech
Optimized routes for every truck
Build the shortest, tightest route for each tech in seconds instead of by gut, with arrival windows for customers who can only be home in the morning. When an emergency call lands midday, re-optimize and the tech sees the updated route on their phone.
- Multi-stop optimization cuts windshield time between jobs
- Arrival-window aware for morning-only or after-work customers
- Slot in emergency calls and re-route the day without starting over
Live tech tracking — answer ETAs instantly
See every truck on one map in the dispatch dashboard. When a homeowner calls asking where the tech is, the office can answer without radioing a tech who's elbow-deep in a furnace, and you can text the customer a live tracking link instead.
- Real-time GPS for every tech on the dispatch map
- Customer tracking link so homeowners watch the truck approach
- Status on each call: assigned, en route, on site, and completed
Signed, photo proof of every completed job
Close out each service call on-site with the documentation a billing dispute or warranty claim asks for. The tech captures it on their phone in seconds before they pull away, and it's filed against the job — no more chasing paper work orders back at the shop.
- Customer signature plus before/after photos of the work
- Date, time, and GPS location stamped on every completion
- Pull up any job's proof in one click when a dispute or warranty hits
Built for service crews, not a ten-seat enterprise suite
Sign up, add your techs, paste the day's calls, and dispatch. There's no implementation manager, no per-seat surprise on the invoice, and no sprawling field service platform you only use a fraction of. iOS and Android app for the techs, web dashboard for dispatch.
- Running optimized routes within an hour of signing up
- Flat monthly plans — not $200–$300 per technician seat
- Tech app for the trucks, web dashboard for the office
Pricing that fits your operation
Starter is $24.99/month for up to 5 drivers and 500 orders. Pro is $59.99/month for 15 drivers. No per-driver fees, no surprise overages inside your plan limits.
See full pricingHVAC, Plumbing & Repair FAQ
What is the best routing software for an HVAC or plumbing company?+
For HVAC, plumbing, and appliance-repair crews running 2 to 50 techs, Raute combines route optimization, live tech tracking, AI order parsing, and signed proof of completed work in one app. Plans start at $24.99/mo for up to 5 techs and 500 jobs, a fraction of per-seat field service suites. It's built for owners who need tight routes and on-site job proof without an IT project — start with a 7-day free trial, no credit card.
Does Raute replace ServiceTitan, Housecall Pro, or Jobber?+
Raute doesn't try to be your whole back office — it sits next to your scheduling and invoicing system and does the routing, tracking, and proof of service those tools handle weakly or charge a premium for. Export the day's calls from your scheduler, a spreadsheet, or even a batch of emails, then paste them in and Raute's AI turns them into optimized stops. If a full per-seat suite costs more than it's worth for your crew, Raute is the affordable piece you actually need.
How does the proof of service help with disputes and warranty claims?+
Every completed call captures a customer signature, before/after photos, and an automatic date, time, and GPS stamp, all filed against that job. When a homeowner disputes a charge or a manufacturer wants documentation for a warranty claim, you pull up the signed, timestamped record in one click instead of hunting for a paper work order in a truck. It's the same proof of delivery engine Raute uses for deliveries, applied to service work.
Can techs use it in the field, and how fast can we start?+
Yes. Techs get an iOS or Android app that shows their optimized route, the job notes for each stop, and a one-tap completion screen for signature and photos, while dispatch runs the web dashboard. Most crews are running optimized routes within an hour of signing up — add your techs, paste the day's calls, hit optimize, and send the routes to each phone. The 7-day free trial needs no credit card and no sales call.
Keep reading
All industries →
See every operation Raute is built for.
The complete route optimization guide →
How modern routing cuts miles and fits more stops in a shift.
Proof of delivery: a practical guide →
What to capture at the door and how to use it to close disputes.
Raute vs Onfleet →
A $25/mo plan vs a $500/mo platform, side by side.
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